SERVICES

Yes, purchasing your appliance from Fred's Appliance gives you access to our in-house repair center. We are a factory authorized repair center for virtually every appliance product we sell, and our own service department means we service what we sell. Whether you need help with a refrigerator, range, dishwasher or laundry pair from one of the brands we carry, our repair team can diagnose the problem and get your home back on track.

You can schedule an appliance repair appointment by filling out the service request form on this page, emailing SVC.Requests@fredsappliances.com or calling us at 800-411-3824. Scheduling as soon as you notice a problem helps reduce any down time for your household. Have your appliance details ready when you reach out, and our service team will help you find the next available appointment.

We offer same day or next day appliance service in most cases. Because we have our own service department rather than relying on outside repair companies, our factory-trained team can respond quickly when a refrigerator stops cooling or a washer stops draining. To get on the schedule fast, submit the service request form on this page or call 800-411-3824, and our team will confirm your appointment. Our locally owned, family-run business has served the Inland Northwest since 1962.

Yes, our service team is fully factory-trained, and each member of our repair team undergoes continuous training to stay on the cutting edge of appliance repair service. As a factory authorized repair center for virtually every appliance product we sell, our technicians understand the technology inside today's appliances, from everyday laundry to luxury kitchen appliances. That training helps us diagnose issues accurately and complete repairs to the manufacturer's standards.

We proudly serve Spokane, Spokane Valley and Kennewick/Tri-Cities in Washington, Coeur d'Alene in Idaho, and Missoula, Kalispell, Billings and Bozeman in Montana. Our showrooms in Washington, Idaho and Montana are staffed by knowledgeable, factory-trained appliance experts, and our delivery and service teams support customers throughout the Inland Northwest. Visit our store locations page for addresses and phone numbers, or call 800-411-3824 to confirm service availability at your address.

Yes, our experienced delivery team ensures your appliances arrive safely and are installed properly, with same day or next day delivery available. Our delivery professionals are in uniform and care about your home. Some appliances require installation from our certified installation partners, so see your store for full details. With a large selection of in-stock appliances, you can often shop, schedule delivery and have your new appliance installed quickly.

Yes, we can take care of the disposal of your old appliance when we deliver a new one. Our delivery and warehouse team handles the removal of recycled units at job sites, so you do not have to arrange a separate pickup or move a heavy appliance yourself. Ask your sales associate about disposal when you schedule delivery, and see your store for full details on haul-away for your appliance.

Our 5-year extended warranty covers all functional parts and labor, plus in-home service including travel time, with no deductible. Coverage is transferable to a new owner if the appliance is sold or gifted, and even if the appliance is stolen or destroyed. It is good anywhere in the United States if you move. If you do not use the plan, you receive 100% in-store credit toward any future product or service we offer, and that credit balance never expires.

Inspect your appliance at delivery, and if it is damaged, you have the right to refuse the delivery and we will contact you to schedule another one. All of our shipments are 100% insured, and products damaged during shipping are eligible for exchange at no charge. If your product is defective upon arrival, notify our product experts within 48 hours of receiving it. Most products include a one-year parts and labor warranty, and our return and store policies explain each step in detail.

Yes, our builder services team works with builders, contractors and designers to make appliance selection a hassle-free experience. From a single custom home to multi-unit developments, no job is too big or too small. Our professional experts work with you one-on-one on appliance selection, kitchen design, flexible payment plans and competitive pricing. If the home is still in the blueprint phase, we can often suggest options that fit your needs, guidelines and installation requirements.